MUNAISERVISKZ Privacy Policy

Information We Collect

The company collects and processes the following data:

Personal Identification Information: Any information you share by corresponding with us or using online forms on our website, such as name, email address, phone number, and similar.
Technical Data: This includes, but is not limited to, your IP address, browser type and version, time zone settings, types and versions of browser plug-ins, operating system, platform, and other technological specifications of the devices utilized to access our website.
Usage Data: We automatically collect log and device data when you access and use our website, even if you have never used our services. This data includes, among other things, details about how you used the site (including if you clicked on links to third-party applications), IP address, dates and times of access, hardware and software data, device information, device event information, unique identifiers, and cookie data.
Marketing and Communications Data: Your preferred ways of receiving marketing messages.

How We Use Your Information

Collected information is used as follows:

For Business Purposes: The information you share with us will be used to answer your inquiries and deliver our services as requested, including but not limited to data packages, marketing plans, and invoices.
For Website Improvement: To understand how, when, and where our website is used and improve it based on the data we have.
For Marketing Purposes: To send marketing materials, special offers, and newsletters about our services.
To Comply with Legal Obligations: To comply with applicable laws and regulations.

Legal Basis for Processing

We process personal data by applicable data protection laws and regulations. The legal bases for processing personal data include:

Consent: We may process personal data based on your explicit consent, such as by subscribing to our newsletters or marketing communications.
Contractual Necessity: We may process personal data as necessary to fulfill our contractual obligations to you, including providing services you have requested or engaging in transactions with you.
Legitimate Interests: We may process personal data when necessary for our legitimate interests or the legitimate interests of a third party, provided that such interests are not overridden by your fundamental rights and freedoms. This includes but is not limited to, the analysis of usage data to improve our services and marketing efforts.
Compliance with Legal Obligations: We may process personal data as required to comply with applicable laws, regulations, or legal requests.
Public Interest: We may process personal data when necessary to perform a task carried out in the public interest or to exercise official authority vested in us.

By using our services, you acknowledge that you understand the legal bases upon which we process your personal data and consent to such processing as applicable.

Data Sharing & Disclosure

We may share or disclose your personal data under the following circumstances:

Service Providers: We may share personal data with third-party service providers who assist us in delivering our services, including but not limited to payment processors, marketing platforms, and data analytics providers. These service providers are obligated to protect your data and may only use it for the purposes specified in our agreements.
Business Transfers: Your personal data may be transferred as part of a merger, acquisition, or sale of all or a portion of our assets. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal data.
Legal Compliance: We may disclose your personal data if required by law or in response to valid requests by public authorities, such as a court or government agency.
Protection of Rights: We may disclose your personal data when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, to protect the rights, property, or safety of the Company, our users, or others, or to detect, prevent, or address fraud.
With Your Consent: We may share your personal data with other third parties only when you have provided your explicit consent.

By using our services, you acknowledge and agree to the potential sharing and disclosure of your personal data as described in this section.

Data Security

We are obliged to our clients, users, and any other persons who entrust us with personal data to make sure that the Company will ensure the confidentiality and security of personal data following the current legal provisions relevant to data protection.

Data Retention

The Company will retain data only for as long as necessary to fulfill its purpose.

Your Rights

General Data Protection Regulation (GDPR) grants you the following:

Right to Access (Article 15).
Rectification and Erasure (Article 15, Section 3).
Right to Rectification (Article 16).
Right to Erasure or ‘Right to Be Forgotten’) (Article 17).
Right to Restriction of Processing (Article 18).
Right to Data Portability (Article 20).

For more information and execution of the aforementioned rights, contact us using the details below.

International Data Transfers

When transferring personal data internationally, we will ensure that such transfers are conducted in accordance with applicable data protection laws. This may include using standard contractual clauses, binding corporate rules, or other legally recognized mechanisms to ensure an adequate level of protection for your personal data.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any modifications shall be posted on this page, and where deemed appropriate, we will notify you via email or through a prominent notice on our website. We encourage you to review this Privacy Policy regularly to remain informed of any updates or changes.

Contact Us

For any inquiries about these Terms, contact us at:

Phone number: +35799035824
Address: 050000, CITY OF ALMATY, BOSTANDYK DISTRICT, AL-FARABI AVENUE, BUILDING 21, APARTMENT 110.

By accessing and using our website or services, you acknowledge that you have read and understood these Terms and agree to them.